Customer Portal
Connect with Support
Need help? We’ve got you covered. Sign in to the Customer Portal for our top recommended help articles, and to connect with our awesome Support Team.
Create and manage your cases with ease and get routed to the right product specialist.
Having trouble logging in?
- Create your account
- Reset your password via the "Need help signing in" link on the Sign In page.
- Customer Portal FAQs
Customer Support Guidebook
Learn how the Rapid7 Customer Support team can support you and your organization
Help & Docs
Self-Service Help
Training & Certifications
Be awesome at everything you do -- get trained by Rapid7 experts and take your security skills to the next level.
Learn moreConsulting Services
Need a hand with your security program? From planning and strategy to full-service support, our Rapid7 experts have you covered.
- Penetration Testing Services
- Managed Services for Vulnerability Management
- Managed Detection and Response Solution
- IoT Security Services
Read What’s New on the Rapid7 Blog
Mind the Gap: How Surface Command Tackles Asset Visibility in Attack Surface Management
By establishing visibility of the attack surface and implementing management processes to prioritize, validate, and mobilize responses, security teams can reduce exposures exploited by malicious threat actors.
Cathal O’Neill - Taking Command of Your Career in Tech
Cathal O’Neill joined Rapid7 in 2023 as a Senior Engineering Manager, and he has since advanced to the role of Engineering Director.
20/20 Cybersecurity: Lessons Learned in 2024 and Strategies for a Stronger 2025
With 2024 rapidly coming to a close, many of us here at Rapid7 are taking a step back, reflecting upon the successes and learnings of the last 12 months, and looking ahead to the challenges and opportunities we could jointly face in the year ahead.
Visit the Customer Portal
File a case, view your open cases, get in touch.